Refund and Return Policy
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We’re here to help you. If you’d like to request a return or refund, please get in touch with us:
Email: your@email.com
WhatsApp: +91 XXXXXXXXXX
- Return requests must be made within 3–5 days of delivery.
- Products must be unused, unworn, unwashed, and returned in their original condition with all tags and packaging intact.
- Items purchased during sales, promotional offers, or clearance events are not eligible for return or refund.
- Customized, made-to-order, and gift card purchases are non-refundable.
- Refunds are processed only after the returned product passes our quality inspection.
- For prepaid orders, approved refunds will be credited to the original payment method within 3–5 business days.
- For Cash on Delivery (COD) orders, refunds will be issued as store credit or bank transfer, subject to verification.
- Original shipping charges, COD charges, and other service fees are non-refundable.
- Exchange requests for size issues, defective products, or incorrect items must be raised within 48 hours of delivery.
- For damaged, defective, or incorrect products, customers must provide clear images/videos along with order details for verification.
- Orders can only be cancelled before dispatch. Once shipped, cancellations will not be accepted.
Note: The brand reserves the right to approve or reject any return, refund, or exchange request after review.